Sunset Veterinary Center has a strict no-show / cancellation policy. In order to ensure that we are available to provide services to pets in need and as common courtesy, we ask all parents to promptly notify our staff if you are running late or unable to make it to your scheduled appointment. We understand life happens and changes in plans are sometimes unavoidable. However, failure to notify our staff of rescheduling and cancellation may significantly and negatively impact another sick pet’s ability to receive urgent medical care and attention. Violation of this policy may be subject to future scheduling/booking-fees in the amount of the consultation fee as a deposit/prepayment that may be used towards the upcoming visit.